SUPPORT & HELPDESK
Perhaps you already have people responsible for IT and just need help offloading day-to-day support calls from users. Or you are opening a branch office where you need local hands-on support with users and infrastructure.
Whether we supply you with our unified IT Department concept or work as a stand-alone helpdesk our staff always maintains a personal touch and make sure they get to know the users they are supporting. When you call us, we don't blindly follow pre-made troubleshooting scripts; our staff are not robots, and neither are yours.
What our support & IT helpdesk provide:
○ Installation and configuration of computers and peripherals
○ Hands-on support, on-site, available when needed
○ Remote support, no matter where you are
○ Providing users with general application Know-How