We are convinced that to benefit from IT, a business should steer its infrastructure and services toward the need and potential of the users and their tasks, not just focus on minimizing problems with existing systems.
Decisions in IT should focus on increasing productivity of the users it is supporting. When outsourcing your IT department to Debugger, we make sure you get an environment that makes your users more competitive, productive, efficient, and maybe even happier.
We can either take full responsibility for IT, or according to an agreed service catalog. Either way, we do this with a professional support and IT helpdesk with fully ITIL-certified staff.
What our "department" will do:
○ License management
○ Change management
○ Support and Troubleshooting
○ Installation and configuration
○ IT procurement & acquisitions
○ Infrastructure development
○ ISO-documentation and revision